Technical Support – Microsoft Office 365

Learn about the different applications we use and how the tools and features they offer support you in your studies.

What is Microsoft Office 365?

Office 365 is a service offered by Microsoft as part of the Microsoft Office suite. The service allows the use of the Microsoft Office software suite as well as cloud-based software-as-a-service products. The Office 365 service consists of a number of products and services managed through an online portal. These include:

  • Outlook
  • Word
  • Excel
  • Powerpoint
  • Teams
  • OneDrive

How to access your Office 365 account

What is Microsoft Teams?

Microsoft Teams is a video communication and collaboration app that allows the participation in ‘virtual classrooms’ with fellow learners and tutors.

  • A chat function: You can communicate and send files to other learners and your tutors through the chat function.
  • Document storage and file sharing: Your document library folder will include all files shared across all conversations for easy access.
  • Online video calling and screen sharing: Join live virtual and interactive classrooms and tutorials with other learners and your tutors.

Teams for Education: Accessing your account

Downloading Teams – Android

Downloading Teams – Apple

Logging into Teams – Android

Logging into Teams – Apple

In your live class – Apple

Finding your virtual classroom on Microsoft Teams

Download written guide

Getting started with your OneDrive account

Using ClassNoteBook on your PC

Using ClassNoteBook on an Apple device

Do you need help using the website and booking on to courses, searching for courses, or advice on what equipment and software you need to access our online courses?

Our Virtual Learning Environment has an extensive range of resources including everything you will need to successfully complete a course and additional guidance and links for further learning.

Communications software helps us deliver our courses live in a virtual classroom. Please watch the following video guides to help you understand the different software we use and how to use them.