How to access online learning

Below you will find a range of important information that may be of use during your studies.


Important information

Remote learning takes place when a learner and member of staff giving instruction are not in the same place and the learning session is instead delivered through downloading information, telephone calls, webinars, or live streaming.  This may be a part of curriculum design or as part of a response to ACL closure arrangements.


Online Learning Guidelines

  • Be on time. Sessions will start and finish according to the timetable.   If you join late, please don’t interrupt the session. Remain silent.  Your tutor will support you.
  • Come to the meeting with a positive attitude and with any course materials or resources that you have been asked to have ready
  • Where possible, choose a quiet location – away from pets, children, etc. Turn off the TV and any music.
  • Be ready to take part. Not everybody is confident in speaking up within a group, especially when you don’t already know other learners.  However, to make the most of your learning experience we ask that you share ideas, ask questions, and contribute to the discussions.


  • Remember that your password is the only thing protecting you from pranks or more serious harm.
  • Don’t share your password with anyone.
  • Change your password if you think someone else might know it.
  • Only share an email address or other personal information if necessary.
  • If using a webcam, think about what is behind you in view – is it something you don’t want others to see?


When communicating online you should always:

  • Be respectful of others and their opinions.
  • Be careful with personal information (both yours and others’).
  • Beware of using reply all – does everyone need to see your message?
  • Remember to stay on topic. Is this relevant to your subject?
  • Remember to listen and not talk over each other – this comes with practice! Mute yourself when not talking.
  • The site’s owners and moderators have the final say in enforcing the rules.
  • Please do not to write or say anything that you wouldn’t say to someone’s face and always think about how you would feel if you were receiving it.
  • Please remember we still need to keep each other safe. If you are concerned about your own or another person’s safety, please tell your tutor or report it using the Safeguarding number.


Adapted from:



Working Safely with Display Screen Equipment (DSE)

While preparing and/or participating in distance learning learners are responsible for looking after their own health. This includes ensuring they have adequate arrangements in place to maintain good posture and reduce Display Screen Equipment (DSE) related risks.


Staying Safe Online

Learners are recommended to read the advice and information for families and individuals on the National Cyber Security Centre website . This includes top tips for staying safe online and how to protect your data and devices.

The ACL Netiquette

It is important to recognise that the online classroom is in fact a classroom and certain behaviours are expected when you communicate with those engaging with you.  These guidelines are known as netiquette.

  1. Treat your online space like you would your classroom.
  2. Arrive on time, be prepared, and ready to take part.
  3. Be prepared to be visible, think about how you present yourself and what is around you.
  4. Be respectful of others and their opinions.
  5. Listen to others, and don’t talk over them.
  6. If you can, choose somewhere quiet to learn.
  7. Beware of using reply all when using email.
  8. Do not use offensive language
  9. Don’t write or say something that you would not say in person.
  10. Remember we need to keep each other safe. If you are concerned about your own or another person’s safety report it 0788 301629.

Keeping safe online

You will find lots of information on the VLE about keeping safe online –

Some golden rules

  • Don’t give out personal information such as your address or phone number
  • Don’t send pictures of yourself to anyone especially indecent pictures
  • Don’t open emails or attachments from people you don’t know
  • Never arrange to meet somebody in person that you have met online
  • If anything you read or see online worries you, tell someone about it

Virtual Learning Environment (VLE)

ACL Essex has its own Virtual Learning Environment where learners can access information and resources related to their subject at any time–


All learners are given a VLE account when they enrol with ACL Essex.   Your account details are:

Username: your (e.g. all lower case    Password: Learn200

Please use the OpenID Connect button to log on. This will take you to a Microsoft Sign in screen where you will change your password. These are your log in details for the VLE and also Office 365 for the duration of your course.


If your tutor has set up a course on the VLE to support your classroom course, they will give you the enrolment key you need to access it.  To find your course, click on the ‘ACL Courses’ image and either search for your course by name or click on your subject area. Once you are logged in, this will appear in ‘my courses’.  There are lots of other resources which you might find useful to support your learning with ACL. Click on the Information tab at the top of the screen to find out more.


If you need further help, please view our video and written tutorials or contact


Office 365

As a learner with ACL Essex, you are given access to Office 365 for education. This gives you access to online versions of Microsoft’s suite including Word, PowerPoint and Teams. Your tutor may use Teams as your learning platform.

To access go to Your account details are:


Password: Learn200.  You will be asked to change this to something more memorable and in line with Microsoft’s security policy, set up a multifactor authentication.

Please note, your access to ACL Essex’s 365 account will be suspended two months after your class ends.


If you need further help, please view our video and written tutorials or contact

Our website

There is 24 hour access to our website  where you can find local contact details for your area and more information about support and services.  Information also available via Facebook and Twitter


Equipment and WIFI

We encourage you to bring your own device (smartphone, tablet, laptop) to your class to support your learning. You can access our free Wi-Fi by asking Customer Services or your tutor for the password. If you do not currently own a device, you could be eligible for financial support to help you with your studies.

Need support with digital technologies?

To help you develop your skills and confidence using digital technology we have computers in the public areas at most of our centres.  We also offer specially designed courses aiming to support you through the initial stages of using digital technologies.  View our free Digital Skills courses or ask your tutor for more details.