Help Hub

In need of technical, financial or wellbeing support? Our Help Hub is full of useful guidance and resources to ensure you have the necessary tools to help you on your journey with us.


We will be continuously updating topics to best meet your needs. Please don’t forget to use the feedback section to let us know anything we have missed or would like to see in the future.


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We’ve put together several guides to help you enrol, access software whilst on your course, and with any additional help you may need. We also offer FREE Digital & Computer Skills courses to help you feel more confident engaging with technology.


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There are a number of options available to help reduce financial barriers to learning. You could receive support to help with the cost of course fees, travel, books, membership fees and childcare.


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We offer a space to explore new ways to improve your wellbeing and gain valuable tools to help you navigate your daily life. Our expert tutors will be there with you every step of the way for guidance and support.

Safeguarding & Policies

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Safeguarding is the responsibility of us all; all members of our staff are required to complete Safeguarding training including training on radicalisation and counter terrorism.


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We are here to support you with every step of your career journey, from gaining extra qualifications to helping you with interview preparation. Whatever you needs, we can help.

Learner Handbook

Our learner handbook includes a range of information relating to your course, useful resources and details of support that is available. We encourage all learners to read through this information before starting their course.

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Frequently Asked Questions

You can view information about our courses, centres, delivery methods and other services. If you can’t find the answers you’re looking for on this page, please contact us.


We love to receive feedback from our learners about their experience at ACL! You can find a range of course feedback on each individual course page.