Learner Induction and Information

Welcome to ACL Essex. We hope you enjoy your learning experience with us. Please take time to look through all the relevant information.

Principal’s Welcome

Lifelong learning matters to us – we want to make a difference to people’s lives. ACL Essex is not just about second chances; it’s about third, fourth, fifth and sixth chances. In fact, it is about helping you achieve the goals you have set your sights on, throughout your life. But it is much more than skills and qualifications, crucial as they are, it is also about making sure you flourish; your health and wellbeing, your sense of community belonging, and your confidence and belief in yourself.

We aim to provide you with as many ways to flourish as possible. We are there in communities across Essex, to make a difference to residents and businesses, so everyone has the chance to make a difference for themselves and to the places that they live in.

Whatever your ambitions for learning might be, we will be there to support you on your journey.

Important information and updates



Keeping you safe:

  • Health and Safety
  • Learner Wellbeing
  • Safeguarding and Prevent
  • British Values
  • Equality and Diversity

Our Learner Charter & Learner Expectations


The aim of this charter is to improve mutual support, communications and strengthen relationships creating a safe and positive environment for all.

Course Information

person looking at tablet

Term dates

When attending your course information:

  • Course cancellation
  • Unable to attend class?
  •  Plagiarism
  • Course documentation

Refund/Cancellation policy

Financial support

View all policies

Centre information

Harwich centre

Important centre information

  • Access to facilities
  • Fire Safety
  • Bad Weather
  • Personal Property
  • Car Parking
  • Learner ID Cards

Health & Safety

Covid-19 safety guidance when visiting centres

Covid-19 safety plan

Learner Welfare Form

Adult Community Learning (ACL) wants to support all our learners and keep them safe. To help us do this you may want to complete a risk assessment. Some reasons to complete this could be if you:

  • Have ill health or a disability
  • Have a learning disability
  • Have a Mental Health condition or difficulties such as anxiety or depression
  • Have an addiction to substances or alcohol

Working Safely Online

person on laptop

It is important to recognise that the online classroom is in fact a classroom and certain behaviours are expected when you communicate with those engaging with you.  These guidelines are known as netiquette.

Online learning information:

  • The ACL Netiquette
  • Keeping Safe Online
  • Virtual Learning Environment (VLE)
  • Office 365
  • Our Website
  • WiFi
  • Need support with digital technologies?

General Data Protection Regulation (GDPR)

See Our Online Safety Policy

‘The Digital Wellbeing Triangle’ Enrichment Activity

Help Hub

Help Hub_illustrations_Page_1

In need of technical, financial or wellbeing support? Our Help Hub is full of useful guidance and resources to ensure you have the necessary tools to help you on your journey with us.

Learning Support

Colleagues working together on a computer

Learning support information

  • Access to Learning support
  • Alternative information formats

Outcomes 2021-2022


By completing these forms you will be able to see how your skills have developed during the course.

Whether you are aiming for a qualification or not many learners find that they have increased other skills such as the use of digital technology and communication skills and often say that they feel more confident. Being able to recognise these can help you in planning for the future.

How do we use this information?
We use this to:

  • Discuss further learning opportunities with you
  • Share the benefits of learning with ACL
  • Plan for future courses in ACL

Thank you for completing these forms.

Start of course questionnaire 

End of course feedback

If you have enrolled on an ESOL or Supported Learning course please use the below forms instead:

Start of course questionnaire 

End of course feedback

Learner Forum


If you are a learner enrolled on a course with Adult Learning, or an employer involved with ACL then you can apply. We are looking for members who reflect the diversity of our learner group. So, whatever your age or experience we’d really like to hear from you.



We love to receive feedback from our learners about their experience at ACL!

Sharing feedback allows us to improve our customer experiences. Everytime you submit feedback, you will be entered into our prize draw for the chance to win a FREE Creative & Cultural course.

Feedback form

Compliments, comments and complaints

Leave us a review on social media



Wondering which course to do next?


Looking to move into employment? Considering your future learning and career options?

ACL is working in partnership with the National Careers Service (NCS) to support access to personalised skills and careers information that helps individuals to make effective choices about their future pathways. This service is free and friendly, tailoring impartial information, skills and careers advice to meet individual needs.