Quality Assurance Policy

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Title   ACL Quality Assurance of Teaching, Training and Learning Policy 
Responsible Group   ACL SLT 
Author   Vice Principal Quality and Compliance 
Intended Audience   All ACL staff, including tutors, coaches, assessors, support teams, curriculum leads, quality leads, managers, and senior leaders.   
Status    Live 
Version   1 
Last Review and Approval   September 2025 
Approved By   ACL SLT 
Next Review    September 2026 
Original Date of Acceptance    
Changes Made   New policy  
Stored Location    Master Copy on ACL Teams/ACL Essex/Line Managers   

ACL Website (service users) 

ACL Staff Portal (staff) 

 

Changes Made and Date   .New policy for 2025-2026 

Purpose   

This policy sets out Adult Community Learning’s (ACL’s) commitment to delivering consistently high-quality adult education, apprenticeships, and community learning that is inclusive, learner-centred, and responsive to the needs of communities and employers.   

Scope   

This policy applies to all funded learning programmes across ACL. It is relevant to all ACL staff, including tutors, coaches, assessors, support teams, curriculum leads, quality leads, managers, and senior leaders.   

It covers all delivery models, including classroom-based, online, blended, and hybrid learning.   

ACL will also review the quality of non-funded learning programmes through learner feedback, enrolment trends, retention measures, and other quality review processes.   

 

Quality Commitments   

ACL is committed to:   

  • Maintaining a clear, cyclical Quality Assurance Framework that drives continuous improvement across all provision.   
  • Monitoring teaching, learning and assessment through:   
  • Planned and unannounced observations   
  • Learner and employer feedback analysis   
  • Performance data (achievement, retention, destinations).   
  • Using Self-Assessment Reports (SARs) and Quality Improvement Plans (QIPs) to evaluate and improve provision.   
  • Sharing good practice across ACL.  
  • Ensuring senior leaders regularly review dashboards, KPIs, SARs, and quality reports to monitor progress and hold teams accountable.   
  • Promoting a culture of high expectations, inclusion, safeguarding, and continuous professional development.   
  • Actively collecting, analysing, and acting on the learner and employer voice to shape curriculum design and delivery.   
  • Fully complying with relevant frameworks and standards, including:   
  • The current Ofsted Education Inspection Framework   
  • Awarding organisation regulations   
  • Safeguarding and Prevent duties.   

 

Roles and Responsibilities for Quality Assurance   

Tutors   

  • Deliver high-quality teaching, learning, and assessment.   
  • Support learner and apprentice progress.   
  • Engage with Continuous Professional Development, standardisation, and quality review processes.   
  • Embed English, maths and digital skills where appropriate.  

 

 Curriculum Leads and Managers   

  • Oversee curriculum planning and delivery.   
  • Drive quality improvement activity.  
  • Ensure staff wellbeing and manage workloads.   
  • Implement QIPs and monitor progress.   

  

Reviewers and observers  

  • Conduct timely reviews and observations.  
  • Provide helpful feedback within given timescales.  
  • Ensure tutors know how to further develop their practice following feedback.  
  • Ensure leaders receive clear feedback to be able to improve provision.  

  

Senior Leaders   

  • Monitor overall performance and compliance.   
  • Lead the annual self-assessment process.   
  • Review the Quality Assurance Framework and implement improvements  

 

Annual Review and Continuous Improvement   

This policy, and associated Quality Assurance processes, will be formally reviewed annually and updated to reflect:   

  • National and local funding and regulatory requirements   
  • The needs of learners, apprentices, communities, and employers   
  • Internal performance data and improvement priorities