Level 5 Operations Manager
Why choose Management training for your organisation?
“There is significant evidence that management skills training programs are, on average, effective at improving outcomes, including the quality of management practices and organizational productivity”
Christian Schuster, Professor in Public Management, University College London
Enhanced Leadership and Management Skills: Management training allows staff to develop advanced leadership skills, enabling them to effectively manage teams and drive performance improvements. According to the Chartered Management Institute (CMI), “effective leadership can improve productivity by up to 32%”.
Improved Change Management: Research shows that “70% of change initiatives fail due to lack of effective management”. The training programme equips managers with the skills to handle organisational change smoothly, ensuring minimal disruption and maintaining team morale.
Better Team Performance: By learning to set clear goals and provide constructive feedback, managers can enhance team performance and productivity. Studies indicate that “teams with clear goals are 50% more likely to achieve their objectives”.
Increased Employee Engagement: Managers trained through this apprenticeship can foster a positive work environment, leading to higher employee engagement and retention. Engaged employees are “87% less likely to leave their organisation”.
Strategic Decision Making: The program enhances managers’ ability to make informed, strategic decisions, benefiting the overall direction and success of the organisation.
Apprenticeship information
Duration: Typically, 24 months
Start Dates: Quarterly (4 Cohorts per year)
Study modes: Online live teaching and classroom based
Cost
£9,000 (Levy Paying Employers)
If your organisation has a payroll of more than £3m, you’ll pay the Apprenticeship Levy, and will be able to draw down this to fund this training.
£500 (non – Levy Paying employers)
95% government funded for non-levy payers
As part of Essex County Council, We can assist with a levy transfer which can enable non levy paying employers to access funding for 100% of the training.
Programme Highlights
- Approaches and models for effective operational management, including planning and setting KPIs.
- Managing projects with relevant tools and techniques and understanding process and risk management.
- Budget management and financial forecasting and understanding business finance principles.
- Leadership styles and managing diverse teams, focusing on motivating and improving performance through coaching and mentoring.
- Talent and performance management, as well as building and leading effective teams.
- Managing stakeholder relationships, including negotiation, influencing, and conflict management.
- Effective communication techniques, including chairing meetings and presenting information clearly.
- Understanding personal impact on others, time management, and developing resilience.
- Problem-solving and decision-making techniques, using data to support decisions.
Your Commitment
Employers need to allocate 6 hours a week (based on a 30-hour week) of the apprentice’s contracted hours to support the completion of the programme. This is known as “off-the-job training”.
The term “off-the-job training” might sound like your apprentice is taking a break from work, but that’s far from the truth. This training is designed to enhance their skills and knowledge, benefiting your business in the long run. Here’s how it works:
- Online courses: Your apprentice can learn new skills from anywhere, even during quieter moments at work.
- Simulation exercises: They can practice real-world scenarios in a fun, controlled environment, ready to apply these skills on the job.
- Third-party training: External experts provide valuable insights that your apprentice can bring back to your business.
- Shadowing colleagues: Apprentices learn by observing experienced team members, gaining practical knowledge that boosts their productivity.
- Being mentored: One-on-one guidance helps apprentices grow and become more effective in their roles.
- Industry visits: Exploring different workplaces broadens their understanding and brings fresh ideas to your business.
- Attending competitions: Apprentices test their skills and gain confidence, which translates into better performance at work.
- Learning support: Apprentices receive the help they need to succeed, ensuring they’re always improving.
- Time spent writing assessments/assignments: Reflecting on their learning helps apprentices consolidate their knowledge and apply it effectively.
This flexible approach ensures that apprentices are continuously developing their skills and knowledge, making them more valuable to your business. Off-the-job training is all about enhancing their capabilities, not taking them away from their work!
Our Commitment
Our blended approach means that our programmes are flexible and enable apprentices to experience a range of learning and support opportunities in various formats, such as online or at a local ACL centre.
Apprentices will have a dedicated tutor who they will meet (online or face-to-face) once a month to guide them through their apprenticeship and prepare them for their End Point Assessment.
Reviews of progress are carried out every 12 weeks with the learner, their line manager, and the tutor.
Additional workshops and seminars will be available to all learners to support additional learning and the off-job learning requirement.
As proven by our OFSTED “good rating” The inspectors noted “apprentices can complete their work quickly and to a professional standard”.
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